Spanish and English on the same line
It speaks natural Spanish or English and switches when the caller does. Callers can interrupt at any moment, and it listens and answers what they just said.
Virtual receptionist with AI
AI receptionist that answers, books and brings in your team
For clinics, offices, real estate agencies and service businesses that cannot pick up every call. Rexenda's AI receptionist answers in Spanish or English, books appointments in your calendar, takes messages and brings in a person when the caller needs one.
- Free plan, no time limit
- No credit card required
- Your first test call today
An AI receptionist is a voice AI agent that answers a business's calls the way a front desk would: it greets callers, answers common questions, books appointments, takes messages and passes the call to a person when needed. Rexenda's AI receptionist answers phone and WhatsApp calls in Spanish or English and logs every call in your CRM.
The phone rings when nobody can pick up
Patients and clients call during appointments, property showings or lunch, and nobody is free to answer. Many will not leave a voicemail.
After hours and on weekends, callers hear a recording, even though that is when many of them finally have time to call.
When someone does answer, the message ends up on a sticky note, and the appointment, the callback and the client's details never reach the calendar or the CRM.
What a front desk does on the phone, done by AI
The AI receptionist is a Rexenda voice agent with your greeting, your information and your rules. It works on your Rexenda phone number and on WhatsApp calls.
Books into your real calendar
It checks availability and books, moves or cancels appointments. If the slot is taken, it offers the next free time out loud. Your calendar syncs with Google Calendar and Outlook.
Puts a person on the line
When a caller needs someone, it rings a teammate in the browser or on their phone and connects the call when they answer. The caller hears hold audio meanwhile, and if nobody answers, the receptionist comes back.
Takes messages and callbacks
It notes who called and why, creates a task for your team and can schedule a call back to the customer, so no message depends on someone's memory.
Every call in your CRM
Each call lands in the inbox with its transcript and a summary. The caller's details, the appointment and the next step are saved to the contact.
Your greeting, your rules
You decide what it says, what it asks, which topics go to a person and what callers hear on hold, from your own recording or the agent's voice.
Human receptionist, voicemail or IVR, or AI receptionist
| Human receptionist | Voicemail or IVR menu | AI receptionist (Rexenda) | |
|---|---|---|---|
| When calls are answered | During working hours and covered shifts | Always, but only records or routes | On your schedule, including nights and weekends |
| Answers questions | Yes, from experience | No, plays recorded options | Yes, from your knowledge base |
| Books appointments | Yes, by hand | No, someone has to call back | Yes, in a calendar synced with Google or Outlook |
| Record of each call | Notes typed when there is time | Voicemails to listen to later | Transcript, summary and CRM update |
| How it is paid | Salary for each shift covered | Phone system fees | Plan, AI credits per minute and a number fee |
Your AI receptionist in four steps
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Get a phone number
Buy a number inside the app, with Rexenda guiding you through each country's paperwork, or connect your WhatsApp number to take WhatsApp calls.
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Describe your front desk
Start from a template and add your services, hours, address and frequent questions, plus which calls should go to a person.
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Connect your calendar
Link Google Calendar or Outlook so the receptionist books into the same calendar your team already uses.
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Test it, then switch it on
Call it yourself and listen to how it handles the conversation. A voice agent can only go live after a successful test call.
Good to know before you start
- Each minute of an AI-handled call uses AI credits from your plan; the pricing page shows how many. Phone numbers have a separate monthly charge, and some countries ask for identity or address documents before assigning one.
- For outbound calls, the rules of the place you call apply. In the US, the TCPA requires prior express consent for calls made with an AI or artificial voice; in Mexico, numbers in PROFECO's REPEP registry must not receive advertising calls. Rexenda honors your do-not-call list and quiet hours, but getting consent is your responsibility.
- The receptionist never hangs up on a caller mid-conversation. It only ends a call after a long silence or if your workspace runs out of credits.
Questions about the AI receptionist
What is an AI receptionist?
An AI receptionist is a voice AI agent that answers your business calls like a front desk. Rexenda's answers phone and WhatsApp calls, greets callers, answers questions from your knowledge base, books appointments, takes messages and passes the call to a person when needed. Every call is saved in the inbox with its transcript and summary, and the contact is updated in your CRM.
Can an AI receptionist book appointments in Google Calendar or Outlook?
Yes. Rexenda's calendar syncs with Google Calendar and Outlook, and the receptionist checks availability before booking. It can also move or cancel an appointment the caller already has. If the requested time is taken, it books the next free slot and says the new time out loud, so the caller never hangs up thinking they have an appointment they do not.
Does the AI receptionist speak Spanish and English?
Yes. It speaks natural Spanish by default and detects English and other languages, then continues in the language the caller wants. That makes it useful for businesses that serve both Spanish and English speakers in Mexico, the US or Canada. Callers can interrupt while it speaks, and it responds to what they just said rather than following a script.
Can the AI receptionist transfer a call to a person?
Yes. Instead of a blind transfer, it rings a teammate, first in the browser and then on their phone, and connects the caller once that person answers. While it waits, the caller hears your hold audio or short updates from the agent. If nobody answers, the receptionist comes back on the line, says so and keeps helping, for example by taking a message.
How is an AI receptionist billed in Rexenda?
You can start on the free plan, with no time limit and no credit card. Call minutes handled by the AI are paid with the AI credits included in each plan, and you can buy extra packs. Phone numbers have their own monthly charge. Current prices for plans, credits and numbers are on the pricing page, so you can estimate the cost before switching it on.
Every call answered, every appointment in the calendar
Set up your AI receptionist, test it with a call and switch it on. Start on the free plan, with no credit card.
Set up your AI receptionist free