Rexenda vs. Kommo: channels, AI and pricing compared

Kommo (formerly amoCRM) is a CRM for messenger-based sales with per-user pricing, AI features metered by per-seat credits and phone calls through third-party telephony integrations. Rexenda is an AI agents platform for omnichannel sales and customer service, with its own voice AI agents and quotes and payment links in the same product.

At a glance

RexendaKommo
Channels WhatsApp, Instagram, Messenger, web chat, email, SMS and voice calls WhatsApp (official API, numbers per plan), Instagram, Messenger, Telegram, TikTok, email, website chat; more messengers, SMS and calls via integrations
AI agents Built in; monthly AI credits included in plans Per-seat monthly AI credits; AI agents from the Advanced plan
Voice calls Yes Via third-party telephony integrations
Built-in CRM Included (contacts, fixed-stage pipeline; revenue attribution from the Growth plan) Core of the product: custom pipelines (up to 50)
Public starting price * From $39 USD/month From $20–25 USD/month(per user per month, billed every 6 months)
How to start for free Free plan, no time limit 14-day free trial

* Pricing models differ between vendors (per user or per account, minimum terms, usage fees, add-ons). Figures are the lowest published list price of the entry plan; when the unit or billing term is unusual, it is noted next to the price. Rexenda's figure comes from its live price list. Always check each vendor's site for current details.

When Kommo may be the better fit

Kommo may fit better if your process needs several custom pipelines, a public booking page for appointments or apps from its integrations marketplace, and you are comfortable with per-user pricing on terms of six months or more.

When Rexenda may be the better fit

Rexenda fits better if you want AI agents that also answer and place phone and WhatsApp calls without a third-party telephony app, quotes and payment links in the same product, and a free plan with no time limit to get started.

How Kommo charges vs. Rexenda

Kommo charges per user: every seat on Base, Advanced or Pro is billed for at least six months, and monthly payment is not offered. Each seat adds a monthly AI credit allowance, AI agents start on Advanced, and extra AI agent packages are sold on top. Rexenda starts with a free plan with no time limit; its paid plans can be billed monthly or yearly, the number of AI agents is not capped by plan, and their work is paid with AI credits included in each plan.

Moving from Kommo to Rexenda

Export contacts and leads from Kommo as a CSV file and import them into Rexenda with column mapping, a review step and undo. Disconnect WhatsApp in Kommo first, then connect the number with Meta's Embedded Signup. Chat history, Salesbot automations and custom pipelines do not transfer: Rexenda's pipeline has fixed stages, so decide beforehand how your Kommo stages will map.

Methodology and sources

This comparison is based on public information from each vendor's website and pricing pages, last reviewed in October 2026. Product names and trademarks belong to their respective owners. Features and prices change frequently; where a vendor does not publish a figure, we say so instead of guessing. If you spot something outdated, contact us and we will correct it.

Sources checked

Where to go next

See how it works step by step, compare the plans or start on the free plan:Switching from Kommo? See the alternative · Features · Pricing · Start free