Voice AI agents built in: they answer and place calls on Rexenda phone numbers and WhatsApp calls, use tools during the call and leave the transcript and summary in the inbox.
A Kommo alternative with AI agents that also answer the phone
Kommo is a CRM built around messenger-based sales, with per-user plans and AI features metered by credits. Rexenda takes a different approach: AI agents that sell and support on WhatsApp, other chat channels and phone calls, with quotes and payments in the same place.
- Free plan, no time limit
- No credit card required
Why teams look for a Kommo alternative
Billing terms. Kommo charges per user and, according to its pricing page, does not offer monthly payment: the minimum subscription is six months.
AI agents depend on the plan. Kommo includes basic AI features on every plan, but AI agents start on the Advanced plan, and AI usage comes from per-seat monthly credits that do not roll over.
Phone calls. In Kommo, calling works through third-party telephony integrations, so teams that want AI to answer and place calls look for a built-in option.
What Rexenda does differently
The number of AI agents is not limited by plan. AI usage is paid with monthly credits included in each plan, and you can buy extra packs when you need them.
Start on a free plan with no time limit and no credit card, then pay monthly or yearly when you upgrade.
Quotes with an acceptance link, card payment links paid into your own Stripe account and, in Mexico, CFDI e-invoices, all from the same conversation.
How to switch
Export your contacts from Kommo as a CSV file and import them into Rexenda: you map the columns, review before importing and can undo the import. Connect WhatsApp in minutes with Meta's Embedded Signup; if the number is connected to Kommo, disconnect it there first, since a number can be linked to only one platform at a time. If you use the WhatsApp Business app, coexistence lets you keep it on the same number. Rexenda's pipeline uses fixed stages, so plan how your Kommo stages will map.
When Kommo may still be the right choice
Staying with Kommo makes sense if you rely on many custom pipelines, its public booking page, single sign-on on its Enterprise plan or apps from its integrations marketplace, or if your team is already set up and does not need phone calls answered by AI.
Questions
How is Rexenda different from Kommo?
Rexenda is built around AI agents, while Kommo is built around a messenger CRM. Rexenda's AI agents work on chat channels and also answer and place phone and WhatsApp calls natively. Rexenda includes quotes and payment links, has a free plan with no time limit and does not limit the number of AI agents by plan. Kommo offers custom pipelines, a booking page and an integrations marketplace.
Can I move my contacts from Kommo to Rexenda?
Yes. Kommo lets you export contacts and leads to CSV or Excel, and Rexenda imports CSV files with column mapping, a review step and undo. Then connect WhatsApp with Meta's Embedded Signup. If you use the WhatsApp Business app on that number, coexistence can also import up to 180 days of chat history from the app, requested once within 24 hours of connecting.
Can Rexenda answer phone calls with AI?
Yes. Rexenda's voice AI agents answer and place calls on Rexenda phone numbers and on WhatsApp, in natural Spanish by default and in other languages with language detection. The caller can interrupt, the agent can book meetings or update the CRM during the call, and the transcript and summary go to the inbox. Voice minutes are paid from AI credits.
Facts about Kommo checked against its public website in October 2026.
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