Booking inside WhatsApp and chat
The AI agent suggests available times, books the one the customer picks and confirms it in the same thread. It also works on Instagram, Messenger, Telegram, web chat and email.
AI appointment booking
WhatsApp appointment scheduling, handled by AI agents
Customers ask for a time on WhatsApp, in chat or on a call, and your AI agent proposes open slots, books the appointment and confirms it in the same conversation. Your calendar stays in sync with Google Calendar and Outlook.
- Free plan, no time limit
- No credit card required
- Launch in minutes
An appointment booking bot is software that agrees on a time with the customer, books it and confirms it without anyone doing the back-and-forth. In Rexenda, an AI agent does this inside the WhatsApp, chat or phone conversation itself, can later reschedule or cancel, and keeps your calendar in two-way sync with Google Calendar and Outlook.
Booking by message eats up your day
Finding a time that works takes a long back-and-forth for every single appointment.
Requests that arrive after hours or on weekends wait until someone is back, and some customers book elsewhere.
Reschedules and cancellations get lost in chats, so the calendar and reality drift apart.
Everything you need to book inside the conversation
Rexenda connects your AI agents, your channels and your calendar, so every request becomes a confirmed event with an owner.
Bookings during phone calls
The voice AI agent answers calls on your Rexenda numbers and WhatsApp calls, and books while the caller is still on the line. The transcript and summary land in your inbox.
Two-way calendar sync
Connect Google Calendar or Outlook. Events booked in Rexenda show up in your calendar, and changes made there come back, so your availability stays current.
Reschedule and cancel without a phone call
When a customer needs another time, the AI agent moves or cancels the appointment in the chat and updates the calendar. Your team sees every change.
Team calendar and video meetings
See day, week, month and agenda views for the whole team. Meetings can include a built-in video room and an RSVP link for guests.
Reminders and follow-ups
Schedule follow-ups so the AI agent gets back to the customer at the right moment, before the appointment or after a no-show. Quiet hours and daily caps keep outreach respectful.
Manual scheduling by chat vs. booking link vs. AI agent in Rexenda
| Manual scheduling by chat | Booking link | AI agent in Rexenda | |
|---|---|---|---|
| Where the customer books | In the chat, after many back-and-forth messages | On a separate booking page | In the same chat or call; no public page |
| Outside business hours | Waits until someone is back | Anytime, if the customer opens the link | The agent offers free slots and books anytime |
| Phone calls | Someone has to pick up | Not covered by a link | The voice agent books during the call |
| Rescheduling or canceling | More messages, and changes get lost | Depends on the booking tool | The agent moves or cancels it in the chat |
| Your calendar | Updated by hand | Synced if the tool supports it | Two-way sync with Google Calendar and Outlook |
From first message to confirmed appointment
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Connect your channels
Connect WhatsApp in minutes with Meta's Embedded Signup, then add web chat, social inboxes or a phone number.
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Sync your calendar
Link Google Calendar or Outlook so events from both sides live in one team calendar.
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Create your AI agent
Start from a template or describe the job in plain language: services, hours, questions to ask and when to hand off to a person.
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Let it book, stay in control
The AI agent books, confirms and reschedules. Sensitive actions can require approval, and anyone on your team can take over the chat.
Good to know
- There is no public booking page. Appointments are booked inside the conversation: on WhatsApp, chat, email or a phone call.
- WhatsApp needs a number on the WhatsApp Business Platform, connected through Meta. Meta bills its fees directly to your WhatsApp Business Account; Rexenda does not charge for WhatsApp messages.
- AI replies and voice minutes draw from the AI credits included in every plan, and you can buy more. Phone numbers for calls are a separate monthly charge.
Questions about AI appointment booking
Can customers book appointments directly on WhatsApp?
Yes. When a customer asks for an appointment on WhatsApp, your AI agent proposes available times, books the slot they choose and confirms it in the same chat. The event lands in your Rexenda calendar and, if connected, in Google Calendar or Outlook. Your team can see every booking and step into the conversation at any time.
Does Rexenda have a public booking page like Calendly?
No. Rexenda does not offer a public booking page. Booking happens inside the conversation: the AI agent offers times on WhatsApp, web chat, social inboxes, email or a phone call, and books the one the customer accepts. Customers never have to leave the chat to pick a time, and your team sees the whole exchange.
Can the AI agent book appointments over the phone?
Yes. The voice AI agent answers calls on Rexenda phone numbers and WhatsApp calls, and can book, reschedule or cancel during the call. It speaks natural Spanish by default and detects other languages. The transcript and a summary are saved to the inbox and the contact record. Voice minutes are paid from AI credits.
How do appointment reminders work?
Reminders run as scheduled follow-ups. The AI agent, or someone on your team, schedules a follow-up for a contact, and when it is due the AI agent gets back in touch. Quiet hours and daily caps per contact keep automated outreach in check, and on WhatsApp the 24-hour customer service window is handled automatically.
Which calendars does Rexenda sync with?
Rexenda syncs two ways with Google Calendar and Microsoft Outlook. Events created in Rexenda appear in the connected calendar, and changes made there flow back. Inside Rexenda you also get day, week, month and agenda views, a team view, and meetings with built-in video rooms and RSVP links.
Let your AI agent fill your calendar
Create your free account, connect WhatsApp and your calendar, and let your AI agent start booking. The free plan has no time limit and needs no credit card.
Start for free